Privacy policy

Frontpage > Privacy Policy

Who we are

Image Soft Oy (“Image Soft”), is committed to protecting the privacy of visitors to our website It is important that our users understand how we collect, use and disclose Personal Information (as defined below). Image Soft has implemented technical, administrative and physical measures to safeguard any personal information that we may collect. This Privacy Notice describes our practices related to Personal Information collected through the Website. Image Soft may use cookies and other tracking technologies on its Website.

What Personal Information does Image Soft collect? How does Image Soft collect such Personal Information?

Personal Information” is information through which a natural person is identifiable or may be identified. Image Soft may collect, use or process your Personal Information such as name, physical address, the company for whom you work, phone number, email address and fax number, as well as any other Personal Information you provide to Image Soft. The sole purpose for this is to provide you with information regarding products or other information that you may request.

The collection of Personal Information will be transparent to you, and you will have the opportunity to decide whether or not to provide it. If you choose not to provide any of the Personal Information requested, Image Soft may be unable to complete your transaction, or provide the information, services or products you have requested.

Image Soft may also collect information through your use of our Website, such as device identifiers, IP address, log files, and location data. Please see “How does Image Soft use cookies or other tracking technologies?” below for more information. Your mobile or internet services providers may have a conflicting privacy position or policy that permits them to capture, use and/or retain your Personal Information when you visit the Website, but Image Soft is not responsible for and does not control how other parties may collect your Personal Information when you access the Website.

Why does Image Soft collect your Personal Information?

Our purpose in collecting this information is to provide customized services and content relevant to your specific needs and interests. Your information may be used by Image Soft to carry out our contractual obligations, authenticate you as a user and allow your access to certain areas of our Website or social media sites or allow you to apply for a position at Image Soft.

Except where used in support of a contract with you or to fulfil a legal obligation, our use of your Personal Information will be only for legitimate business interests as set out below. Personal Information collected on the Website may be used to:

  • Conduct basic business operations, such as communicate with customers and business planning;
  • Provide investor services;
  • Provide requested information, items, or services;
  • Respond to your request or further process your submitted form;
  • Advertise products, services, promotions and events relating to Image Soft;
  • Improve our products, services, Website;
  • Verify your identity to ensure security for one of the other purposes listed here;
  • Analyse your behaviour on our Website;
  • Respond to a legitimate legal request from law enforcement authorities or other government regulators;
  • Obtain your location data in order to provide requested information or services;
  • Protect against fraud or investigate suspected or actual illegal activity;
  • Develop new offerings, improve the quality of our products, improve and personalize user experience, and better prepare future content based upon your interests and those of our general user population; or
  • Conduct investigations to ensure compliance with, and comply with, legal obligations.

Where is Personal Information stored?

Image Soft is a company doing business globally, however our permanent physical presence is in Finland only. We may at times transfer your information with our local representatives in countries near you to provide localized services and to accomplish the purposes listed above. These countries include, at a minimum, the United States, the member states of the European Union, the United Kingdom, Switzerland, Canada, and other countries, including countries in Asia, Middle East, South America, Africa and Oceania. We will transfer your Personal Information consistent with applicable legal requirements and only to the extent necessary for the purposes set out above.

Image Soft relies on available legal mechanisms to enable the legal transfer of Personal Information across borders. To the extent that Image Soft relies on the EU Standard Contractual Clauses (also called the EU Model Clauses) or Binding Corporate Rules to authorize transfer, Image Soft will comply with those requirements, including where there may be a conflict between those requirements and this Privacy Notice.

Does Image Soft use your Personal Information to contact you?

Image Soft may use the Personal Information you provide to contact you about products, services, promotions, special offers, surveys, and other information that may be of interest to you. If you prefer not to receive such communications, please let us know by sending an email to

Image Soft will ensure that any marketing communications sent by electronic means will provide a simple method for you to opt-out. Please note that if you unsubscribe from marketing communications, you may continue to receive communications about our account or transactions with us.

We will also use your Personal Information to contact you in response to a direct inquiry or if you register to receive communications on the Website, such as the Investors section if available.

Does Image Soft share the information it collects with third parties?

Image Soft may share your Personal Information with its reseller partner companies. When we do so, your Personal Information will be shared in accordance with our Binding Corporate Rules. In addition, Image Soft will provide access to or share Personal Information on an as-needed basis with service providers, dealers, distributors, agents or contractors, and government agencies and others as required by law. In particular, Image Soft will only share your Personal Information outside Image Soft to:

  • Service providers, dealers, distributors, agents or contractors that Image Soft has retained to perform services on our behalf. Image Soft will only share your Personal Information with third parties whom Image Soft has contractually restricted from using or disclosing the information except as necessary to perform services on our behalf or to comply with legal requirements;
  • comply with legal obligations, including but not limited, to complying with tax and regulatory obligations, sharing data with labor/trade unions and works councils, and responding to a court proceeding or a legitimate legal request from law enforcement authorities or other government regulators;
  • Investigate suspected or actual illegal activity;
  • Prevent physical harm or financial loss; or
  • Support the sale or transfer of all or a portion of our business or assets (including through bankruptcy).

Your Personal Information will also be maintained and processed by our service providers in the United States, the member states of the European Union, the United Kingdom, Switzerland, Canada, Asia, and other countries, including countries in Middle East, South America, Africa and Oceania, and in other jurisdictions, within an appropriate legal and contractual framework.

How does Image Soft secure Personal Information?

Image Soft is committed to ensuring the security and integrity of Personal Information. Image Soft has adopted reasonable physical, technical and administrative procedures to safeguard your Personal Information. However, due to the nature of Internet communications, we cannot guarantee or warrant that your transmission to us is secure.

How long do we keep your Personal Information?

The Personal Information you provide to Image Soft is only kept for as long as it is reasonably necessary for the purposes for which it was collected, taking into account our need to comply with contractual obligations, resolve customer service issues, comply with legal requirements and provide new or improved products and services to users. This means that we may retain your Personal Information for a reasonable period after you stopped using the Image Soft Website. After this period, your Personal Information will be deleted from all systems of Image Soft without notice.

How can you correct, change or delete your information held by Image Soft?

You may request to access, update, correct, change, or delete your Personal Information at any time. Image Soft will use reasonable efforts to timely update and/or remove your Personal Information. To protect the user’s privacy and security, Image Soft will take steps to verify the user’s identity before making any requested access or change. To access, update, correct, change, or delete your Personal Information, to ask questions or to raise concerns regarding data protection and privacy, send an email to Our Website (and social media accounts, if any) allow you to make corrections directly at the site without need to further contact Image Soft.

Please note that while we will assist you in protecting your Personal Information, it is your responsibility to protect your passwords and other access credentials from others.

What should you understand about the third party links that may appear on this Website?

In some instances, Image Soft may provide links to non-Image Soft controlled Website, which Image Soft will make reasonable efforts to identify as such. Image Soft does not control such third party Website, however, and cannot be responsible for the content or the privacy practices employed by other Website. Furthermore, this Privacy Notice does not govern information collected about you by third parties.

How does Image Soft use cookies or other tracking technologies?


Image Soft may use cookies on its Website. Cookies are small text files sent to and stored on users’ computers. We use cookies to allow the Website to recognize repeat users, facilitate users’ access to the Website, and allow the Website to compile aggregate data that will allow content improvements. Cookies do not damage users’ computers or files. If you do not want cookies to be accessible by this or any other Image Soft Website, you should adjust the settings on your browser program to deny or disable the use of cookies. However, denying or disabling cookies or similar technology may prevent you from accessing some of our content or using some of the features on the Website. Image Soft may also use cookies and similar technology placed by one of our business or advertising partners to enable Image Soft to learn which advertisements bring users to our Website.

In addition, Image Soft monitors user traffic patterns throughout its Website according to a user’s domain name, browser type, date and time of access, and pages viewed. Our Web servers collect the domain names but not the email addresses of visitors. This information is collected in order to measure the number of visitors to our Website and to determine which areas of the Website users find useful based upon the amount of traffic to particular areas. Image Soft uses this information to enhance users’ experience at the Website and to better prepare future content based on the interests of users.

IP Addresses

An Internet Protocol (IP) address is a string of numbers that is used by computers on the network to identify your computer every time you log on to the Internet.

Image Soft may collect and keep track of IP addresses to, among other things:

  • Maintain Website safety and security;
  • Restrict access to our Website to certain users;
  • Troubleshoot technical issues; and
  • Better understand how Image Soft Website are used.

Log files

Image Soft (or third parties on behalf of Image Soft) may collect information in the form of log files that are recording Website activities and statistics about web users’ habits.
Log files are used for internal purposes only.  By using log files, Image Soft can constantly improve and customize their Web site and applications.

The entries help us gather, among other things:

  • Internal marketing and demographic studies;
  • A user’s browser type and operating system;
  • Information about a user’s session (such as the URL, the date and time our Website was visited and which pages and for how long were viewed on our Website); and
  • Other similar navigational or click-stream data.

Social Network Information

Social network information is any information that you permit a third party social network to share with third party application developers such as Image Soft. Social network information includes any information that is part of your profile on a third party social network. Such social network may include, but is not limited to, Twitter, Facebook and Instagram.

To find out how your information from a social network may be obtained by us (or other third party application developers), please go on the settings page of the relevant social network. Furthermore, you acknowledge that we may use your Personal Information to match information with a social network for advertising purposes. Image Soft cannot make assurances about the security of information that you share with third parties, including information you share with social media sites.

For more information about cookies and other tracking technologies, click here.

How may Image Soft use location data?

Image Soft is a global provider of special technologies. Our maritime training solutions are used in maritime academies in many continents, and our underwater surveillance systems have been supplied to Naval authorities around the world. As such, the following are some examples of when location data may be requested to provide some of the products and services that Image Soft has to offer:

  • To improve localize our product and service portfolio to match the needs and requirements by the academies and navies;
  • To determine which service technician is closest to a service call.

In addition, Image Soft may use location data for location and/or timekeeping purposes for employees or contractors.

In all of these cases, Image Soft will ask permission to collect your location data and so the collection of this data will be transparent to you – you will have the opportunity to decide whether or not to provide your location data. If you choose not to provide your location data, Image Soft may be unable to provide the requested service or complete the requested transaction.

What additional information should specific users know?

Parents, Guardians, and Children

Our Website is intended for visitors who are at least 18 years of age, or the age of majority in their jurisdiction of residence. Image Soft does not knowingly solicit information from, or market products or services to, children. If you do not meet the age requirements set out above, please do not enter your Personal Information on this or any other Image Soft Website.

Users from the European Union and other countries with privacy laws

You have the right to lodge a complaint with your national or state data protection authority, which may also be known as a supervisory authority. You also have the right to: (i) request access to and correction or erasure of your Personal Information; (ii) seek restrictions on; or (iii) object to the processing of certain Personal Information, and seek data portability under certain circumstances. To contact Image Soft about a request to access, correct, erase, object or seek restrictions or portability, please use the contact methods indicated at the end of this notice.

Users from the US

Image Soft does not collect Social Security Numbers through its Website.

How might Image Soft change this Privacy Notice?

As Image Soft expands and improves its Website, or as legal requirements change, we may need to update this Privacy Notice. This Privacy Notice may be modified from time to time without prior notice. We encourage you to review this Privacy Notice on a regular basis for any changes. The date of the latest version will be identified at the bottom of the policy.

How can you contact Image Soft?

If you have any comments or questions or if there are other things we can do to maximize the value of this Website, please email Image Soft at If you wish to access, correct, update or erase your Personal Information, or if you have questions about Image Soft’s privacy practices in general or a complaint, please email

In the event that you are located in a country that is governed by the General Data Protection Regulation and would like to contact the local Data Protection Officer, please note that your email and your inquiry will be directed to the appropriate person. If you wish to opt-out from sharing your Personal Information with us or have your Personal Information be removed, you should email us at